Five Steps to Deal with Workplace Incivility

Posted by Mary101678

An Encore Leadership Series Workshop.

Learn the Five Steps to Change Incivility in the Workplace.

Are you tired of dealing with bullying, rudeness, gossip, rumors, and bad manners in the workplace?

Have you dealt with the #metoo issues, and felt they were ignored?

Join me at Sprout Coworking Space in Providence. Lunch is included.

Learn the five steps to civil discourse in the workplace.

We’ll take a deep dive into these strategies:

1. Keep it lighthearted.

2. Redirect the conversation.

3. Gain perspective and consider the source

4. Approach uncivil behavior as a business problem.

5. Check your own behavior.

Here’s the business case for addressing incivility:

• 48% intentionally decreased their work effort.

• 47% intentionally decreased the time spent at work.

• 38% intentionally decreased the quality of their work.

• 80% lost work time worrying about the incident.

• 63% lost work time avoiding the offender.

• 66% said that their performance declined.

• 78% said that their commitment to the organization declined.

• 25% admitted to taking their frustration out on customers.

You don't have to tolerate bad behavior. Learn strategies to make a more civil workplace happen now!

Ticket price includes lunch. $16.00

Event Date
Wednesday, November 15, 2017
Event Location
Sprout Rhode Island
166 Valley Street
Providence , Rhode Island
Contact
Mary O'Sullivan,
401-742-1965
Categories
Business Focus
business, networking

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